How we Implement Digital and Human Agility to Increase Operational Resilience
Monday, 30 November 2020 16:05 - 16:35
Covid-19 exposed known cracks and challenges in our global manufacturing operation:
Inefficient, manual supply chain processes lead to inefficiencies and delayed responses
Ineffective management of unplanned events
Lack of real-time information for rapid and timely decision-making
Serial planning process not responsive to rapid changes
No real-time collaboration on designing a personalized customer experience
Incomplete supply chain data inhibits effective planning and execution
The last 10 months were proving that we are on the right track for our cognitive transformation journey. We learned that digital and people agility require the same focus as we put on our physical agility. So, we doubled down on mastering all three forms of agility to reach higher operational resilience and with it strong competitive advantage.
Matthias Gräfe is the Global Transformation Executive responsible to transform IBM’s supply chain to become a transparent and cognitive value chain. Matthias runs a group of supply chain subject matter experts and is heading IBM’s Smarter Supply Chain Analytics Center of Competency. Prior to joining the transformation organization Matthias has gained execution experience in several supply chain operational leadership roles.
Matthias has more than 20 years’ experience in supply chain management and transformation. He has worked in multiple areas of a supply chain such as engineering, manufacturing, procurement, sales and demand planning and scheduling. Before he joined the global transformation & operations team Matthias has taken leadership roles in growth countries in eastern Europe as well as in Asia Pacific.
Matthias is a certified Consulting Supply Chain Management Professional (CSCMP) and is holding patents in the supply chain processes & solutions area. He obtained a Master in Mechanical Engineering and Business Administration at the Technical University of Darmstadt, Germany.