Made by Robots, Maintained by Humans: Connecting Quality and Safety in the Aftermarket

15:50 - 16:25

The first part of any product lifecycle is to design and produce a brand new product that safely operates to the specification provided. The focus is on robotic production in a standardised manner to minimise variation of output to the specification. Zero defects; perfect to the design intent. Our factories do this well but what happens as the product ages? How do we ensure that the human intervention required to resolve in-service issues maintains safe product function?

Simon Hardiman, Head of Quality and ACE, Collins Aerospace