Inspire action, improve results together and make work more fun. That is the vision Ariane used in her different senior management positions, with proven results. In 2014, she co-wrote the book ‘Improving Results Together’ with leaders sharing the same vision of Inspirational Leadership. Ariane frequently writes articles about this topic and speaks fervidly about it at conferences.
After 15 years of senior management positions, Ariane recently became a partner at Synergie, a consultancy firm working on creating inspiring organizations with impact. Inspired employees are over twice as productive than satisfied employees. Let alone dissatisfied employees. How do you lead with purpose? To enable your teams to work with passion again and are inspired to action? That they want to grow personally, but also as a team, and by doing so also growing the organization.
Synergie works on inspiring organizations with impact. Organizations which deserve the attention of the (labor) market instead of asking for it, and know how to convert this ambition into concrete impact. We combine 25 years of experience with the insights of 10 years of research to the most inspiring companies.
In her last management position within Philips, Ariane empowered the local Customer Services team, comprising of 250 people (Field service engineers, Technical Support, Call Centre etc.) to improve the margin by making the complete team responsible for the end results (more satisfied customers, improved sales and margin and more satisfied colleagues). By getting this responsibility, it inspired the team to take that extra mile, and also dramatically increased employee satisfaction. At Vodafone, where she was responsible for the Small Medium Enterprise segment (customers of 10-500 FTE) and Internet of Things, she transformed the teams from SIM-card selling to solution selling, using the Vodafone way of mobile working as a role model for customers to adopt.
As an inspirational leader, Ariane improves results with a stronger team, connecting with all layers in the organization. With her technical background she analyses processes in order to be able to make data-driven decisions for improvement, whilst having the empathic leadership to convince and lead the team towards improving these processes.
Ariane Roos is a frequently asked speaker at conferences where she passionately speaks about inspirational leadership: empower the customer facing people to optimally do their job and truly inspire them to action.