Raising Product Quality through Supplier Development

14:35 - 15:10

  • 2012 was a catastrophic year in terms of machines launches with 1 machine out of 10 coming back in repair centre
  • Through implementation of best in class Supplier Quality Management, discover how Nespresso was able to make a step change in Coffee Machines Quality in 3 years becoming the industry benchmark

Marc Moal, Head of Contract Manufacturing, Nestlé Nespresso

Thiago Dantas, Supplier Development Manager, Nestlé Nespresso