Prof. Dr. Torbjørn H. Netland is the Head of Chair of Production and Operations Management (POM) at ETH Zurich, Switzerland. His research on corporate lean programs is performed in close cooperation with global companies. It appears in top academic journals such as MIT Sloan Management Review, Journal of Operations Management, and Production and Operations Management, among others. He is an editor of The Routledge Companion to Lean Management, published in 2017. Being a dedicated research communicator, he blogs at www.better-operations.com.